Exception
Automated ERP exception management by AI: resolve instead of flag
Your ERP, the integrated management software, flags the exception, then sends it back to the team. The Exception agent takes it on: invoice without a purchase order, several purchase orders on one invoice, disguised duplicate, credit note never posted. It rebuilds the file, costs the discrepancy and records every step. You decide: Zylio commits to nothing without your approval.
Exception
Flagging an exception does not resolve it
An exception is not a complicated invoice. It is three people, two emails and four days.
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Each exception situation, handled on its own page
15 pages
- Handle exceptions with ease
- Release your invoices flagged as anomalies
- Manage multi-order invoices
- Allocate invoices with no purchase order
- Centralise your supplier disputes
- Understand why an invoice is blocked
- Dispute an invoice, evidence in hand
- Find the right approver
- Manage your accounts payable performance
- Handle several invoices on one purchase order
- Prioritise your supplier disputes
- Track the recovery of your credit notes
- Reduce supplier follow-ups
- Chase your approvers automatically
- Enforce your delegations of authority
The other situations handled by the Exception agent
- AI invoice reconciliationAfter matching: qualify the cause of each discrepancy, propose an outcome, submit it for decision and close with the trail.
- Invoices without a purchase orderYou have to find out who ordered, which budget to charge it to, and who has to approve it. The Exception agent rebuilds these three elements and documents them.
Customer casesNothing is lost. Everything can be checked, everything can be proven.
- The contract clause and the invoice line, highlighted side by side.
- Every extracted value stays linked to the exact place in the document where it was read.
- The same case produces the same decision, today as in six months: the rules are applied deterministically.
- No discrepancy is set aside in silence. Anything that matches no rule is raised, with its reason.
- The agent records what it did, in the order it did it: who, what, how much, when.
Exception
Invoices without a purchase order, multi-order invoices, duplicates: handled.
Takes on what fits into no standard workflow, instead of sending it back to the team.
What Exception detects
- Invoices without a purchase order
- Several purchase orders on one invoice, one purchase order across several invoices
- Exact and disguised duplicates
- Credit notes missing or never applied
- Off-contract spend
- Cost allocation entered as free text
- IBAN invalid or diverging from the reference data
The queue of blocked cases stops growing.
Frequently asked questions
What is an invoicing exception?
An exception is not a complicated invoice. It is three people, two emails and four days. Takes on what fits into no standard workflow, instead of sending it back to the team.
What happens to a case that matches none of your rules?
No discrepancy is set aside in silence. Anything that matches no rule is raised, with its reason. The agent records what it did, in the order it did it: who, what, how much, when.
Does Zylio replace my ERP?
No. Your ERP runs the process and remains the source of truth. Zylio handles the exception, on top of it, and feeds the results back. No additional development inside your system.
Can Zylio trigger a payment or contact a supplier?
No, never without your approval. Zylio prepares the case file; the commitment stays human.
Measurable impact in every environment
More than 5 million procurement documents analysed
Between 1 and 7% of margin recovered
on the scope analysed
From 15 to 45% of time given back to teams, per FTE
depending on the scope and on data maturity
Zylio fits into your existing ecosystem.
The ERP runs the process. Zylio handles the exception and recovers the value that escapes it: invoices without a purchase order, line-by-line price discrepancies, duplicates and overbilling, off-contract spend.
IA
Your data under high security.
- Certifications
- SOC 2 Type II · ISO 27001
- Hosting
- Hosted in France
- Encryption
- End-to-end AES-256 encryption
- Access
- Enterprise SSO · multi-factor authentication · Zero Trust approach
The other Zylio agents
Procurement intelligence: the two intelligence layers
See what this looks like on your own data
Twenty minutes, on a spend category of your choosing. We show you what the agents detect, with the evidence behind it.
- No commitment, on your own data
- Result in 3 weeks
- 20 minutes, no sales pitch
- Your data stays hosted in France
- No change of tool or process